Frequently asked questions
What is KGR Super Ghee?
KGR Super Ghee is made using a blend of 70% cow butter and 30% buffalo butter, giving you a rich aroma, flavour and
texture for everyday cooking.
What does the 70:30 blend mean?
It means the butter used to make KGR Super Ghee consists of 70% cow butter and 30% buffalo butter.
Is KGR Super Ghee made only from cow butter?
No. KGR Super Ghee is made from a combination of cow butter and buffalo butter in a 70:30 ratio.
How is KGR Super Ghee made?
KGR Super Ghee is crafted from the 70:30 blend of cow and buffalo butter, which is processed into ghee to develop its
characteristic flavour, aroma and texture.
Does KGR Super Ghee contain preservatives, artificial colours or additives?
[Confirm from final product label.] This answer should exactly match the approved ingredient declaration on the pack
rather than making a broader claim.
Does KGR Super Ghee contain milk? Is it vegan?
Yes. KGR Super Ghee is a dairy product and contains milk. It is therefore not suitable for vegans.
What pack sizes are available?
KGR Super Ghee is currently available in 250 ml and 500 ml packs, along with selected combo options.
How should I store KGR Super Ghee? Does it need refrigeration?
[Insert exact pack storage instruction.] Follow the storage instructions printed on the pack and always keep the
container properly closed after use.
What is the shelf life of KGR Super Ghee?
Please refer to the Best Before date printed on your pack. [Add the verified shelf-life period here if you want to
state it online.]
Why does the texture of my ghee sometimes change?
Ghee can naturally change between liquid, semi-solid and granular textures depending on temperature and storage
conditions. A change in physical texture does not necessarily indicate a change in the product's quality.
What can I cook with KGR Super Ghee?
You can use it for everyday favourites such as rice, dosa, pongal, rotis, curries and tadka, as well as sweets and
other traditional dishes.
Where do you deliver, and how long does delivery take?
[Insert KGR's actual delivery coverage, dispatch time and estimated transit time.] Shipping charges, where applicable,
should be shown during checkout.
How can I track my KGR order?
Once your order is dispatched, [insert actual tracking method - WhatsApp/SMS/email/order-status page] with the
relevant tracking details.
Can I cancel my order or change the delivery address?
Order changes or cancellations may be possible before the order is dispatched. [Insert KGR's actual cutoff and
customer-support contact method.]
What should I do if my KGR Super Ghee arrives damaged, leaking or incorrect?
Please contact KGR customer support [insert contact details] with your order number and clear photos/videos of the
product and packaging. Once verified, the team can assist according to KGR's replacement/refund policy.